nonnela.

For providers

Your care home is already on Nonnela. Claim it.

We take care home details from the public register, so your profile exists with or without you — it is just as bare as the register allows. Claiming it puts you in control.

Claiming and verifying a profile is free.

What you get

None of this is a promise for later — the provider portal does all of it today.

A profile you control

Photos, description, services, amenities and contacts. Families see the home the way you want to show it, not as a row in a register.

Enquiries from families

An enquiry from your profile arrives by email and shows up in a simple board where you can see who you have already answered.

Vacancies and waiting list

How many places are free is the first thing families ask. Keep it current and you get enquiries from people you can actually take.

Reviews and replies

Family reviews in one place — including the right to reply in public.

See the demand

How many people opened the profile and how many wrote. Without that, demand is guesswork.

How it works

1

Find your care home

Search for it by name or town. The profile already exists — it comes from the register of social service providers.

2

Click to claim the profile

There is a short form on the profile. Your name, your role and a work email address — nothing more.

3

We verify you and unlock the portal

We check that you really belong to the home, then send you access to the provider portal.

Did you get an email from us with a link?

Then there is nothing to claim and no account to create — the link in that email takes you straight to your home's details. Only that link works, not this page without it.

Where our data comes from

From the register, not from estimates

The core details come from the public register of social service providers, topped up from your own website. We invent nothing: what we do not know simply is not on the profile.

If something on a profile is wrong, write to us — we will fix it whether or not you claim the profile.

A question before you decide?

Write to us. We reply within two working days, and nobody will call you — we do not even have a phone line.